Contact Us

 

Last Updated: May 24, 2026

At Clutch Arena, we are dedicated to providing a fair, transparent, and seamless competitive experience. If you have questions regarding tournament registrations, deposit credits, UPI withdrawals, or fair play, please reach out to our dedicated support channels.

   

Instant Player Support (24/7 Match Assistance)
For real-time queries regarding ongoing custom matches, delayed Room ID/Passwords, slot assignments, or immediate in-game issues:
Telegram Support Portal: https://t.me/Clutcharena0
Expected Response Time: Within 10 to 15 minutes during active tournament hours.
Grievance Redressal & Payment Escalations
For formal disputes, failed cash deposits, payment gateway transaction issues, or account appeals:
Official Email: clutchharenasupport@gmail.com
Expected Response Time: Within 24 to 48 business hours.
Compliance & Official Correspondence
In compliance with the Promotion and Regulation of Online Gaming Act, 2025, and the National Sports Governance Act, 2025, any legal notifications or queries regarding regulatory frameworks should be formally directed to our Grievance Officer:
Grievance Redressal Officer: Person
Email: clutchharenasupport@gmail.com
Important Operational Notes for Players:
Failed Deposits: If money is deducted from your account but coins are not credited within 30 minutes, please email us with your Order ID, registered mobile number, and the UPI/payment reference screenshot.
Dispute Claims: To report a player for violating the Fair Play Policy (hacking, teaming, etc.), please use the "Report Issue" button inside your match registration card within 1 hour of match completion.
Manual email disputes without video proof will not be accepted


Grievance Email: [clutcharenasupport@gmail.com ]
Support URL: [t.me/Clutcharena0]